Refund & Cancellation Policy
Effective Date: 2026
At LifeKeep, we strive to ensure our users are fully satisfied with our service. We provide clear terms regarding subscriptions, cancellations, and refund eligibility.
1. Free Tier
Users can access our free plan to explore core features before upgrading to a paid tier. We encourage all users to test the platform using the starter tier to verify that LifeKeep fits their household and organization needs.
2. Subscriptions & Cancellations
You can cancel your paid subscription at any time directly from your account settings. Upon cancellation, you will retain full access to all paid features and higher storage limits until the end of your current billing period. No further recurring charges will be made after cancellation.
3. Refunds
Due to the instant digital delivery and operational costs of our cloud software services, all subscription charges are generally non-refundable once the billing cycle begins.
However, if you experience genuine technical issues, were billed accidentally, or believe there has been an error with your billing, please email our support team directly at proloypondit.it@gmail.com
We personally review every request on a case-by-case basis and will work with you to resolve the matter fairly.
4. Contact Support
For any questions or assistance with your subscription, cancellations, or billing inquiries, please contact us:
- Email Support: proloypondit.it@gmail.com
- Online Contact Form: Contact Support Page